ICELAND

Höfuðborgarsvæðið:

DROPP:
Sending með Dropp á einn afhendingarstöðum á höfuðborgarsvæðinu, sjá lista á heimasíðu Dropp. 

Tekur 1-3 virka daga.

0kr.

Pósturinn:
Getur tekið 2-4 daga að afgreiða pantanir sem fara með Íslandspósti

Sendingartími eftir það má finna hjá Íslandspósti

Utan höfuðborgarsvæðis:

DROPP:
Sending með Dropp á einn afhendingarstöðum á höfuðborgarsvæðinu, sjá lista á heimasíðu Dropp. 

Tekur 2-4 virka daga.

0kr.

Pósturinn:
Getur tekið 2-4 daga að afgreiða pantanir sem fara með Íslandspósti. 

Sendingartími eftir það má finna hjá Íslandspósti.

INTERNATIONAL

DHL: (We are still working on setting up the system, if you would like us to send your parcel with DHL please send email to info@lbj.is before ordering)

1-6 business days

Iceland Post:

Europe Parcel

3-6 business days

International Parcel

6-12 business days

Economy Parcel

1-4 weeks

Prime Exprés abroad

Europe: 3-6 business days

USA: 5-7 business days

Other: 5-16 business days

We are not liable for incorrect information that is filled out when shipping information is asked at check out point. If you do not provide the correct shipping address we are not required to refund. Please make sure all your shipping information is correct before finishing the order. All international orders are shipped with DHL or Íslandspóstur. Orders come with complete door to door tracking except "Prime Exprés abroad". All orders require a signature upon delivery.

International Shipment:

We ship your package with Pósturinn worldwide. Each package has a tracking. ,  Shipment time depends on where you are located. If you want more details on shipments to your country feel free to contacts us info@lbj.is

Currency:

To calculate the currency from Icelandic króna to your currency we recommend this webpage:  https://www.landsbankinn.is/markadir/gjaldmidlar 

Shipping informations
All orders are shipped on weekdays (monday-friday). Sometimes the jewellery you ordered is not in stock at the workshop because we do not want to overproduce our jewellery. Because being sustainable is one of our main goals. But don't you worry as soon as we get your order we will start working on making your beautiful handmade jewellery! 
If you are in a hurry to get your jewellery in time you can send us an email to info@lbj.is and ask us if we have the jewellery of your choice in stock.
Shipping time takes about 1-2 weekdays as soon as the jewellery has been shipped inside of Iceland.

Pick Up Your Order:

If you want to pick up your order, you will get an email about when the workshop is open. Right now the workshop is not open to the public as it is located in a garage. Usually the pickup time is from 9:00-15/16:00. So if you cannot pickup during that time we recommend to use the shipping method with Dropp (free shipment) or Pósturinn. 

Return:
You can return a product within 14 days from order. Any product you return must be in the same condition you received it in and in the original packaging. If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one. A receipt must be shown to return or exchange a product. If more than 14 days have passed since delivery, we will unfortunately not be able to offer an exchange or a refund. To be able to return and exchange, the product must be unused and in the same condition as you received it. 

Returns and exchanges will not be able if the following issues arise:
• Original packaging is not available.
• If the product was on sale.

Please send us an email at info@lbj.is before you return the jewellery.

Payments:
You can pay with Credit card and Debit card. We use Verifone checkout.
Aur and Netgíró.

Price:
24% VAT is included in the price of the product and invoices are issued with VAT.

Do you have any question?
Email us if you need more information: info@lbj.is

ID number 531123-0340